MEDIA ABC Blog

I emailed NFO to let them know that we've had some problems with students losing data. Here's what they had to say:

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One possible cause of data 'not being saved' is when the student spends more than 30 minutes in edit mode (e.g. working on Journal, Profile, Blog) before clicking save. The system will automatically 'log out' users after 30 minutes of inactive browsing -- meaning clicking from one page to another. Unfortunately, typing inside an edit box doesn't reset the clock. There are a couple ways to prevent this from happening:

1> Click the 'Preview' button every few minutes to reset the clock.
2> When logging into Nfomedia select the 'remember me' check box (this keeps you logged in).

Of course, this doesn't solve the problem of data just disappearing, which we have noted and will investigated further. Thanks for reporting the issues, and please let us know if they continue to occur. Once again, Thanks!

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